About Transcend Health
Helping Healthcare Organizations Recover More Revenue
Founded in 2023 and headquartered in Bradenton, Florida, Transcend Health was established with a clear mission: to help hospitals, health systems, and physician practices recover revenue that might otherwise be lost to complex reimbursement challenges.
We specialize in healthcare revenue recovery through expert complex claims management and certified medical coding services. Our experienced professionals combine deep industry knowledge, proven processes, and innovative technology to maximize reimbursement, improve revenue cycle performance, and reduce administrative burden.
At Transcend Health, every client is treated as a priority. We work as an extension of your revenue cycle team, delivering responsive service, transparent communication, and specialized expertise in Workers' Compensation, Third Party Liability (TPL), Motor Vehicle Accident (MVA), Veterans Affairs (VA), and other complex claims. Our commitment is simple: identify every reimbursement opportunity and pursue recovery wherever it may be found.
Our Mission
Our mission is simple:
To help healthcare organizations maximize reimbursement by delivering specialized healthcare revenue recovery solutions built on expertise, integrity, and measurable results.
We understand that every delayed payment, denied claim, or missed reimbursement opportunity impacts an organization's ability to invest in patient care. That's why we focus on delivering practical solutions that improve cash flow while simplifying complex revenue cycle processes.
What Makes Transcend Health Different?
Unlike traditional revenue cycle vendors, Transcend Health focuses on the areas where healthcare organizations often need the most specialized expertise.
Our services include:
- Complex Claims Management
- Workers' Compensation Billing
- Third Party Liability (TPL)
- Motor Vehicle Accident (MVA) Claims
- Veterans Affairs (VA) Claims
- Medical Coding
Whether serving as your primary resource or supplementing your existing staff, we deliver flexible solutions tailored to your organization's goals.
Meet Our Leadership
Behind every successful client partnership is an experienced team dedicated to helping healthcare organizations navigate complex reimbursement challenges. Transcend Health's leadership brings decades of combined experience in healthcare revenue cycle management, complex claims recovery, medical coding, payer strategy, and operational excellence.
Our leaders are committed to building long-term partnerships, delivering measurable results, and helping clients maximize reimbursement through expertise, innovation, and exceptional service.

W. Charles Day
Chief Executive Officer
Charles Day is a distinguished executive and attorney with an extensive background in healthcare litigation and corporate strategy. He began his career in accounting after earning a BS in Political Science and Accounting, subsequently managing his family’s real estate portfolio while concurrently obtaining both his Juris Doctor and MBA.
Following a successful tenure in private practice—where he specialized in complex business law and insurance disputes—Mr. Day pivoted to entrepreneurship. He founded Aspirion Health Resources, a premier claims management firm, leading the organization to a successful exit.
Now at the helm of Transcend Health, Mr. Day leverages his multidisciplinary expertise to drive innovation in healthcare revenue cycles. Outside of his professional endeavors, he is a devoted husband and father of two who enjoys maritime activities, upland hunting, and historical literature.

Stephen Ingram
Chief Financial Officer
Stephen attended the University of Miami as well as Auburn University, with a primary focus on Mechanical Engineering and minor in Business Administration. Stephen has over 25 years experience in the Information Technology field, having spent the last 10 years in healthcare revenue cycle management.

Tripp Layfield
Advisory Board
Tripp Layfield is a seasoned attorney with 30 years experience practicing law, 17 of those years as in-house General Counsel for healthcare systems. His skills as a corporate attorney are based on the real world of trying cases while in private practice as well as working for the federal government in the nation’s capital. With nearly 20 years as a healthcare executive, Tripp knows firsthand the systemic operational challenges providers face, recognizes the importance of maximizing every revenue opportunity, appreciates the regulatory risks related thereto, and relishes the joy that comes when you succeed.

Dr Alan Valadie
MD, Advisory Board
Alan Valadie, MD, is an orthopedic surgeon in Bradenton, FL who specializes in hip and knee replacement and has been in practice for 25 years. He is involved at the board level for the practice, surgical center, and local hospital where he has been voted doctor of the year twice. He spends his free time boating and fishing with his wife and three grown children.

Dr. Andy Kaslow
MD, Advisory Board
Dr. Andy Kaslow is a seasoned business leader known for his expertise in driving growth and performance across various industries. As the founder of Quantum Leap Advisors, LLC, he specializes in strategic leadership in areas like operations, talent management, and technology. With a background in senior executive roles at companies like Time Warner and AIG, Kaslow has a proven track record in navigating organizational challenges and facilitating transformative transactions. He holds a Ph.D. in behavioral sciences from Columbia University and is fluent in French and Spanish.

Avis Mack
Operations Officer
Avis attained her education, studying Business Administration from Troy University. With an extensive background of over 13 years in the health insurance and medical billing industry, she specializes in handling complex claims. This expertise is complemented by her rich experience spanning 26 years in customer service, where she excelled as a Learning & Development content creator and trainer. Avis is deeply passionate about nurturing the growth of individuals and finds her own success in witnessing their progress. Her enthusiasm is fueled by the gratification of aiding customers in making a positive contribution to their local communities.
Built Around Partnership
We don't believe in one-size-fits-all outsourcing.
Every healthcare organization operates differently, and every engagement begins with understanding your existing workflows, staffing model, reimbursement challenges, and operational priorities.
Our specialists integrate seamlessly with your team, working within your established systems and processes to improve efficiency while maintaining transparency and accountability throughout every engagement.
Recover More Revenue from Complex Claims
Transcend RCM helps hospitals and healthcare organizations resolve complex claims, reduce administrative burden, and recover reimbursement that might otherwise be delayed or lost.
